Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote areas as specified. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on equestrianridewear.com, including text, images, logos, and product designs, is the property of Equestrian Riding Clothing and protected by intellectual property laws. Unauthorized use may result in legal action.

1.3 User Responsibilities

You agree to:

• Provide accurate account and payment information
• Not use our site for any unlawful purpose
• Not attempt to interfere with site operations
• Comply with all applicable laws and regulations

2. Products and Services

2.1 Product Descriptions

We take pride in offering premium equestrian gear including:

• Riding apparel (breeches, competition jackets, casual tops)
• Equestrian footwear (short boots, tall boots)
• Safety equipment (helmets, vests)
• Rider accessories (gloves, whips, crops, spurs)

While we strive for accuracy, slight variations in color or fit may occur. Please refer to sizing charts and product details carefully.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Safety Equipment Notice

Riding helmets, safety vests, and protective gear should be properly fitted by a professional. We recommend consulting with an equestrian specialist before use.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors and adjust prices without notice.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due at time of purchase. For security, we do not store payment information.

3.4 Order Changes/Cancellations

Contact us immediately at [email protected] if you need to modify an order. Changes are only possible before shipment.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipment
• Free Shipping (orders over $50 via EMS): 15-25 business days after shipment

Delivery times may vary during peak seasons. We cannot guarantee exact delivery dates.

4.2 International Orders

Customers are responsible for any customs duties, taxes, or import fees. We cannot ship to certain Asian countries or remote areas.

4.3 Delivery Issues

If your package is lost or significantly delayed, contact us within 30 days of shipment for assistance.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

• Items are unworn, unwashed, and undamaged
• All original tags and packaging are included
• You have the original receipt/order confirmation

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns on:

• Riding helmets
• Safety vests
• Gloves
• Whips, crops, and spurs
• Customized/special-order items

5.3 Return Process

Email [email protected] within 15 days to initiate returns. Include:

• Order number
• Item details
• Return reason

Return shipping is the customer’s responsibility unless the error was ours.

5.4 Refunds

Refunds are issued within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable.

6. Liability and Disputes

6.1 Product Use

Equestrian sports involve inherent risks. Our products are designed for riding but we cannot guarantee complete protection from injury.

6.2 Limitation of Liability

Equestrian Riding Clothing shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

6.3 Governing Law

These terms are governed by Colorado law. Disputes will be resolved in Arvada, CO courts.

7. General Provisions

7.1 Privacy

Your privacy matters to us. Please review our separate Privacy Policy for details on data handling.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Information

Equestrian Riding Clothing
6208 Ingalls Street
Arvada, CO 80003 USA
Email: [email protected]
Phone: +1 (720) 555-0192