At Equestrian Riding Clothing, we’re committed to making your shopping experience as smooth as a well-trained dressage horse. Below you’ll find answers to our most commonly asked questions about our premium equestrian apparel and services.
About Our Products
What types of equestrian apparel do you specialize in?
We offer a complete range of high-performance riding gear including competition jackets, full seat breeches, riding helmets, equestrian footwear (both short and tall boots), safety vests, and casual riding apparel. Our products are designed for both competitive riders and those who enjoy leisure riding.
How do I choose the right size for riding breeches?
Our sizing follows standard equestrian measurements. We recommend consulting our detailed size charts (available on each product page) and measuring yourself while wearing riding underwear. If you’re between sizes or have specific fit concerns, our rider-support team at
[email protected] can provide personalized advice.
Pro Tip: For competition gear, consider sizing slightly more fitted as these garments are designed to provide optimal performance without excess fabric.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.
Shipping & Delivery
What are my shipping options?
Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch) – ideal for urgent needs
Free Shipping: Available on orders over $50 via EMS (15-25 days after dispatch) – perfect for non-urgent purchases
Do you ship internationally?
Yes! We ship worldwide with the exception of some remote areas in Asia. Our Colorado-based team processes all orders within 1-2 business days.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email that works with our carrier’s tracking systems. You can follow your package’s journey from our stable to yours!
Barn Mate Savings: Combine orders with fellow riders to reach the $50 free shipping threshold. Many of our customers organize group orders at their stables.
Returns & Exchanges
What is your return policy?
We offer a 15-day return window from the date of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Please contact our rider-support team at
[email protected] to initiate a return.
What if my item arrives damaged or incorrect?
We take great care in packaging your order, but if something isn’t right, contact us immediately at +1 (720) 555-0192 or
[email protected]. We’ll arrange for a replacement or refund and cover all return shipping costs.
Product Care
How should I care for my technical riding apparel?
Most of our performance fabrics require special care:
- Wash in cool water with mild detergent
- Hang dry away from direct sunlight
- Avoid fabric softeners which can degrade technical fabrics
- Store breeches flat or rolled to maintain shape
Specific care instructions are included with each product.
Helmet Care: After each ride, wipe down the interior with a slightly damp cloth and mild soap. Allow to air dry completely before storing in a cool, dry place away from direct sunlight which can degrade materials over time.
Still Have Questions?
Our Colorado-based team of equestrian experts is always ready to assist. Contact us at:
Email: [email protected]
Phone: +1 (720) 555-0192
Address: 6208 Ingalls Street, Arvada, CO 80003
At Equestrian Riding Clothing, we don’t just sell riding apparel – we live and breathe the equestrian lifestyle, just like you. Ride on!
